Retail Bulletin’s Omnichannel Retail Summit

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Omnichannel. Or is it ‘Multichannel’? How about ‘A Single View of the Customer’?

Many buzzwords within the industry are used to describe what is essentially understanding customer behaviour across all shopping channels to deliver the best possible experience from start to finish.

1) Retailers are Beginning to Focus on Strong Interactive Experiences

2) Don’t Be Scared of Data — Be Excited About What It Can Do For You

3) Omnichannel in 2018 has an Entirely New Meaning

4) Embrace New Tech, But Don’t Let It Become a Barrier

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